811spotter

How do I take a ticket out of Automation?

Can I let others in my company use 811spotter?

How do tickets get into 811spotter?

How can I contact someone from 811spotter?

Quick way to add, edit, deactivate or delete a User in 811spotter

How do I add, edit, deactivate or delete a User in 811spotter?

Re-assigning tickets to users

Enabling Location Services and GPS for 811spotter and Camera app

Turning on location Services

Quickly trouble shoot finding a missing ticket.

I can't find my ticket

What causes a ticket to enter into a ‘damage’ state?

How to see previous responses from a utility

Response History

How do I stop a ticket from renewing?

How do I select a ticket completely hidden behind another ticket?

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FAQ's

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Track the progress of all tickets and conversations related to your company.

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.