Each utility is responsible for submitting electronic positive responses for each ticket within a timely manner. Different responses require a different level of attention so 811spotter color codes each response.

Safe To Dig? status

The Utility Icon - summarizes the status of all utility responses. The following figure shows the different utility condition and what each color means

Each active response is color coded:

Together, the responses are summarized into one of three color status’ (red, yellow, green) that are displayed in the Safe To Dig? Utility Icon see article

For a guide on the response codes for each Call Center please reference the relevant article below.

002 Clear - no conflict but privately owned utility on property - contact private utility

owner for locate

012 Locate area marked up to private owned utility - contact private utility owner for

locate

014 Partially Marked - More Time is Needed

020 Bad Address/Incorrect Street/Location Info - Re- send Ticket Requested

021 No access to locate area - resend ticket requested

022 No delineation - resend ticket requested

023 Delineated area does not match location request - resend ticket requested

030 Contact facility owner for further info

031 Requires stand by at time of excavation - contact facility owner

032 Visible or exposed facility - contact facility owner if crossing

033 High Priority Line in Area - On Site Meeting Required

034 Field Meet Required - Contact Facility Owner to schedule

035 Traffic Control Required to Mark Facilities

041 Excavator no show for meet

052 Unable to locate using standard locating techniques

053 Scheduled Meet With Excavator At Requested Date and Time Confirmed

080 Extraordinary circumstances exist - no locate due to weather/emergency/safety

conditions

990 Member has been granted an extension

000 Awaiting Response

003 Existing markings adequate

004 No markings requested

043 Excavator not digging within 14 calendar days (preplanning)

999 Utility has not provided 811 center with information to be displayed, Utility did

not provide a response code before the response due date Member did not

respond by the required time etc. (there are various responses)

000 Reserved for system use only

001 Clear - no conflict

010 Locate area marked

011 Locate area marked but abandoned facilities may be in the area

013 Locate area marked up to private property

015 Provided Facility Location Information To Excavator (4216.3(a)(1)(A)(iii))

016 Operator has located and marked all subsurface installations known to be

embedded in the pavement

040 Excavator completed work prior to due date

042 Excavator canceled request

050 Negotiated marking schedule

051 Mutually Agreed To a Later Start Date and Time (4216.3(a)(1)(a))

1 Facility Located and marked at the site GREEN

2 Facility is not in conflict with dig site described on the ticket GREEN

3 Explanation in Comments YELLOW

4 Facility owner and excavator have agreed and documented a marking schedule,

marked based on agreement GREEN

5 Unable to access dig site and unable to reach excavator RED

6 Please call OKIE811 and provide additional or correct information RED

7 Critical Facility / In Conflict : Owner/operator must be present during excavation

to identify facility and/or monitor excavation 2

9 No Response received via the OKIE811 Positive Response Service YELLOW

11 No response received via the OKIE811 Positive Response Service during the 14

day life of a ticket. This an auto-generated response. YELLOW

13 Cancel Request - Ticket canceled by excavator GREEN

14 Ticket Type Extended - Excavator states marks still visible and refresh not

needed GREEN

001 Locate Area Marked 002 Clear - No conflict

012 Marked up to privately owned facility - Contact Private Utility Owner for locate

013 No conflict, Privately Owned utility on property - Contact Private Utility Owner

for locate

017 Completed - See marks on site

018 Installation records, maps or other documents have been provided

019 Marked - All crossings must be exposed during trenchless excavation

020 Sewer Marked - best available information provided on laterals

022 No locate necessary - Per Excavator no locate 888 Ticket has been

cancelled

015 Extraordinary Circumstanced Exist - No locate due to weather/emergency

conditions

777 Response provided by related member code

999 Member facility has not responded to Colorado 811

003 No Access - Animal - New ticket requested

004 No Access - Gate/Fence - New ticket requested

005 Bad address / Incorrect street info - New ticket requested

006 Excavator No Show for meeting

007 No Pre-marked area

008 Call Facility Owner for further info

009 Requires stand-by at time of excavation - contact facility owner

010 Excavator completed work prior to due date

011 Marked, Abandoned Facilities may be in area

014 Visible or Exposed Facility - Contact Facility Owner if crossing

1 Clear/No Conflict 2 Marked

9 Marked up to privately owned utility

0 Not yet responded

8 Utility Locator has not yet responded

3 24-Hour Delay

4 48-Hour Delay

5 Not complete/In progress

6 Locate discrepancy

7 Not Complete/In Progress: Dispute

10 Incorrect address information. Please call Miss Utility to reschedule 10 Incorrect work site mapping, insufficient information, and/or wrong address

2 Located - Facilities Marked 3 Clear - no conflict

7 Located to Meter - Private property beyond meter 11 Partially Marked/Large Project

1 No Response 5 Locate Delayed

8 Company Does not currently participate in Positive Response

13 Ticket Type Extend - Excavator states marks still visible

4 In Conflict - Utility Rep must be on site during excavation 6 Cannot Locate - Contact Utility 10 Extraordinary Circumstances 12 Excavation started before marking