Active job - in the real world an active job is a job with ongoing work.
Job status is something you can filter on
Closing a job doesn't impact active tickets in the job - you just can't add more tickets to the job.
Changing the job status doesn't change the tickets.
Closing a job just mean that you can't assign any more tickets to that job.
It is completely optional if you want it .
Once a job is closed tickets can't be accidentally assigned to the job.
The status of individual tickets isn't affected by the job status - you just can't assign more tickets to that job.
What is the difference between an active and closed job?
Updated over a year ago